Diversity and Inclusion

Finding my authentic self, from the outside looking in

Carol Carpenter-hero.jpg

As a child growing up in West Virginia, I have a distinct memory of looking at all of our silverware. Our forks, knives and spoons had the letter “S” engraved on them. I asked my mother why, and she said, “Oh, that’s because that’s our last name.” (My maiden name was Sui.) It was only later in life, after I went to college, that I realized where the S really came from.

My parents immigrated from China via Taiwan during the Cultural Revolution. They both came from very modest backgrounds and my father came to the U.S. with $5 in his pocket. He was a dishwasher at the Sheraton at night while he was doing his PhD at the University of Pennsylvania. And the Sheraton gifted them the silverware as a wedding gift.

My mom and dad worked incredibly hard to support us as a family. And as one of two Asian families in my town, assimilation was important to them. They wanted us to fit in, not stand out. They wanted us to only speak English, and now I speak Chinese very poorly. But my parents' emphasis on assimilation didn't stop me from facing adversity because of who I am. I had to fight to get the recognition I deserved, and that fight served me well through the rest of my career.

The plus side of being in a small town is everyone knows you. But the downside is that people are deeply critical about anyone who is different. I was on the student council, and would walk into another homeroom to make an announcement and have a whole bunch of kids make racist comments. Sadly, the teacher would do absolutely nothing.

All of us have that moment of being the “other.” Being the “other” meant that I had to work harder to be treated the same as everyone else. I had to work harder to get the same awards because of prejudices that I couldn’t articulate at the time.

It scars you. I repressed much of it and was very angry about it which drove me to think, “I'm going to show you all.” The best thing I did was deciding to go to Stanford. It was a gift to go to a place where I could meet people from all walks of life, and all types and sizes and religions and colors. You start to rethink who you are.

All of us have that moment of being the 'other.' Carol Carpenter

I think it’s critical to learn from the past and to determine what is authentic to you. And now that it’s Asian American and Pacific Islander Heritage Month, I’ve had a chance to reflect on how my past, how that's affected my path, and the lessons I've learned along the way. If you've been a high achiever, you've been around other high achievers and you have beliefs about who you should be or what you should be doing. I’ve had team members come into my office and say, “By the time I’m 30, I want to be a CEO.” These are extrinsic beliefs, not intrinsic beliefs. You need to know for yourself: Where are your lines? Which lines are you not going to cross? What really matters to you? What are you going to go to bat for and fight for, even if your job is on the line?” That's when you can be the best you can be. That's when you'll do your best work.

I’m grateful to be at Google, which is an extraordinary company when it comes to accepting all the “others” and working actively to promote respect and inclusion. As a leader, I have a desire to mentor and help others find their sweet spot and thrive, and it’s important to me that no one feels like the “other” on our team. No doubt, we have work to do in our workplace and community, but I see green shoots of progress every day. I’m so excited to see the green shoots blossom!